Refund Policy
At Manscreen, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations, and we are committed to ensuring a hassle-free refund process for eligible returns. Below, we provide detailed information about our refund policy to help you understand the steps involved and what to expect.
Refund Process
When you return an item, it must be received and inspected by our team before a refund can be issued. Once the returned item is approved, we will process your refund promptly. The refund amount will be credited to the original payment method used during the purchase. This refund will include the cost of the product and any applicable sales tax.
Non-Refundable Costs
Please note that shipping and handling fees are non-refundable. These charges cover the cost of delivering the product to you and are not eligible for reimbursement. Additionally, any promotional discounts applied at the time of purchase will not be refunded.
Important Guidelines
- The item must be returned in its original condition, including packaging, tags, and any accessories.
- Refunds may take a few business days to reflect in your account, depending on your bank or payment provider.
- In cases where a refund is delayed or denied, you will be notified with the reason and potential next steps.